Good questions deserve clear answers
Frequently asked questions
How do I know I'll actually get paid?+
You'll see your estimated payout on screen before you submit anything, and you can watch your trade move — pending, confirmed, paid — right from your dashboard. No black boxes, no crossed fingers.
How long does payment take?+
Most verified cards are confirmed and credited to your wallet within 30–60 minutes during business hours. Withdrawals to your bank follow shortly after — we don't like keeping people waiting.
Why do rates change from card to card and week to week?+
Gift card resale rates follow the wider gift card market, not the official exchange rate. Each card brand, country and format has its own rate; select yours to see the current estimate before trading.
What happens if my card turns out to be invalid or already used?+
It happens sometimes, and we won't leave you guessing — if a card can't be verified, we mark it clearly and tell you exactly why, right on your trade.
What gift cards can I trade?+
Amazon, iTunes/Apple, Steam, Google Play, Walmart, Vanilla/Visa, and plenty more, from the US, UK, Canada, Australia, and Germany when a rate is available. Don't see your card? Ask us — we're always adding more.
Is my information actually safe with you?+
Yes. Your account sits behind secure sign-in, and any card detail you share with us is used only to verify and process your trade — never sold, never shared, never anywhere it shouldn't be.